Frequently Asked Questions

Everything you need to know about your favorite villa essentials.

How long does it take for my personalized water bottle to ship?

Personalized items are custom-made just for you. Please allow 3-5 business days for production before your order is dispatched via your chosen shipping method.

What is your return policy for fashion and apparel?

We offer a 28-day return window for all unworn apparel with original tags attached. Please note that personalized items are non-returnable unless they arrive damaged or faulty.

Do you offer international shipping?

Yes, we ship the Love Island experience worldwide! International delivery times vary by location, typically arriving within 7-14 business days.

How should I care for my Love Island slogan tees?

To keep your gear looking fresh, we recommend washing inside out at 30 degrees Celsius and avoiding the tumble dryer to protect the print quality.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I change my order after it has been placed?

Because we aim to process orders as quickly as possible, we can only make changes within 30 minutes of purchase. Please contact our support team immediately for assistance.