Returns & Exchanges

We want you to love your Official Love Island gear, but if something isn't quite right, you can return your unworn items within 28 days of delivery. Please note that personalized items and hygiene-sensitive products like swimwear or earrings are non-returnable unless faulty.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the products are in their original, sellable condition.

3

Label and Post

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing